The import of a user is currently a two step process. The user should be imported to the user group and then the projects, studies and reports should be imported into the user. The user should not login to his account until all of the projects, studies and reports have been imported. As logging into the account will create the default Main project. If the user has logged in before the projects, studies and reports have been imported then the studies, and reports for the main project will need to be added to the Main project in a separate import.
Newly imported users that receive the error "Unknown login exception" should click here to correct this issue.
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