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Knowledge Base Article:CMO256 


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Selecting a new schematic results in a blank report

Article created: Sep 13 2011, updated: Sep 13 2011

Background:  Changing schematics may result in a blank diagram shown

Status:  Bug - with workaround and upgrade
Keywords:  schemaitc,blank,corridor,zoom,extents
Categories:   *Reports* *Diagrams* *Article - references*

Explanation:
Changing diagram schematics may result in a blank diagram. This is generally the result of a user zooming in on or moving to a section of the schematic. When the schematic is changed Crash Magic retains the zoom and/or move, but the new schematic now contains no data for the section displayed.

Solution:

Any time a diagram schematic is changed the users to reset the zoom and locaiton positions of the diagram.

Resetting SVG diagrams:

  1. Right click on the diagram
  2. Select Diagram extents

Resetting Silverlight diagrams:

  1. Click on the magnifying glass button in the diagram

November 18, 2018 10:19PM

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