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Knowledge Base Article:IMW253 


Registration keys moved to client area: Select login on the left menu bar.

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Upgrading Intersection Magic

Article created: Aug 29 2011, updated: Sep 12 2011

Background:  This article is to walk users through upgrading their Intersection Magic program using a new version posted to the web site.

Status:  Info - "how to" article
Keywords:  upgrade,download,web,install,version,install
Categories:   *Installation and setup* *Article - references*

Explanation:

Users that have a current subscription for Intersection Magic can easily upgrade their version of the software from the Pd' Magic web site. This article is to guide users through the upgrade process.

For clients to be able to take advantage of the any new versions of Intersection Magic they must meet the following criteria.

  • Must have a current subscription for Intersection Magic.
  • An older version of Intersection Magic is currently installed on the computer and running( The following instructions are only for upgrading a current version of Intersection Magic. This process is not for installing Intersection Magic on a new computer or installing an Intersection Magic configuration. The original cd that shipped with the program should be used for new installs, and then the program can be upgraded.).
  • The data being imported by Intersection Magic has not changed format( See "What to do when your data provider changes the format").
  • The current installation of Intersection Magic to be upgraded must be working(New Intersection Magic versions provide minor enhancements to the program. It will not address any support issues with the program. Contact help@pdmagic.com if you require support assistance.).


Solution:

There are four tasks in upgrading Intersection Magic. The first is log into the Pd' Magic web site, then download the program, run the installer, and the last item is to enter the new registration key information.

The first step is to log into the Pd' Programming web site:

  1. Go to www.pdmagic.com.
  2. Click on the login link near the bottom left corner of the page.
  3. On the login page enter your login and password(Click on the "Forgot your password" link if you do not remember your password. If you have not been granted access to the web site contact help@pdmagic.com.).
  4. If this is the first time that you have logged into the web site you may be requested to change your password. Just following the instructions on the web site.

Download the current version of Intersection Magic:

  1. Once in the Pd' Magic web site click on the downloads link under the Quick links section on the left side.
  2. Locate the listing for Intersection Magic and click on the exe link for the version listed(Example imw_6734.exe).
  3. Click the Save button to save the program.
  4. Select a location to save the program.

Upgrade Intersection Magic:

  1. Locate the program that was saved in the previous task
  2. Right click on the program and select Open(Click the yes button if asked "Do you want to allow the following program from an unknown publisher to make changes to this computer").
  3. Click the Setup button to proceed with the installation.

The Wise installer will open. The installer will locate your current installation of Intersection Magic to walk you through the installation processes. Follow the instructions to upgrade the software.  Do not check the "Perform clean install" box during the installation. As this will remove any configuration directories that are currently installed. 

When the upgrade has completed Intersection Magic will request a new key when first opened. New keys can also be obtained from the web site.

  1. Go to www.pdmagic.com.
  2. Click on the login link near the bottom left corner of the page.
  3. On the login page enter your login and password.
  4. Click on the IMW keys link to the right of the page under the quick link section.
  5. Select the version of Intersection Magic that was just installed from the first list of IMW versions(Intersection Magic version information is displayed on the main window in pink near the bottom.).
  6. Click the Submit Query button.
  7. The subsequent page will display your Jurisdiction and Key information.

The information can be copied and pasted into the Intersection Magic registration window. The Jurisdiction name and key must match exactly. If the jurisdiction name entered does not match exactly the jurisdiction name shown on the web page, the key will not work.

The registration information for Intersection Magic is stored in the windows directory. Some IT departments will prevent access to the windows directory. Intersection Magic will report this problem as the "The name/key is incorrect, or this trial has expired" when the information is entered. In these cases check the "Use centralized registration data" check box to store the registration information in the Magic directory. 

The "Trial user" box should be left unchecked. The Trial user and Expires section are only for users that have contacted Pd' Programming for a trial version to evaluate the software before purchase.

 

 


July 21, 2018 9:42AM

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