This issue has been corrected in Crash Magic version 2.2.81 or newer.
To prevent the issue from occuring a user should should stop the Crash Magic application pool or service.
If you have forgotten to do this during an upgrade you may receive an insufficient privileges message. Users running Crash Magic within IIS should stop the application pool, and click the Retry button to continue. If you are running Crash Magic as a service, The standard PdMagic tools may not be available at this point in an upgrade. To stop the service open the Services window within you Administative Tools and select your CrashMagicOnline_[Configuration Name] service. Then click the stop button to stop the service. Now go back to the install and click the Retry button. .