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Knowledge Base Article:IMW13 


Registration keys moved to client area: Select login on the left menu bar.

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(IMW) warning: Re-index failed. () . . . Is someone else accessing this database?

Article created: Jun 03 1999, updated: Jun 03 1999

Background:  Can't re-index after installing latest version of IMW. Warning (see summary) indicated.

Status:  Intended behaviour - description
Keywords:  re-index,reindex,lock,user-list
Categories:   *Installation and setup* *Configuration* *Networking*

Explanation:
This error can occur if a re-index is attempted with one or more schematic diagrams displayed. If however, it happens just after an install it is more likely to be a corrupt or incorrect user list (e.g. In networked situations, there may have been multiple users, and now the installation is stand-alone).

Solution:
In case 1, close all schematic windows to re-index. In case 2, via the menu: Utilities\Network\Reset User List. Close all windows, answer affirmative to the prompts, then re-index.
January 23, 2018 12:40PM

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